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Month: December 2014

Net Promoter Score

Back in September we wrote an article on customer satisfaction and the Net Promoter Score (NPS) – a measurement mechanism that organisations use to determine how satisfied their clients are, which is as a consequence a lead indicator of their future buying habits. There are numerous such mechanisms for measuring customer satisfaction.  What’s great about…

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“Everything that you ever wanted to know about litho printing services …”

It’s probably no exaggeration to say that the invention of the printing press was one of the most important inventions in history, making it possible for books, newspapers, journals, and all varieties of reading materials to be produced quickly and in great numbers – promoting literacy throughout the world and providing incalculable pleasure to an…

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